If your guests don’t receive their confirmation emails…

They don’t show up.
They call your office.
They leave bad reviews.
And you lose revenue you’ve already earned.

The problem usually isn’t your booking system — it’s your email authentication.
Modern inboxes like Gmail and Outlook silently block or downgrade messages that look “unverified.” That’s why even legitimate confirmation emails end up in junk.

I fix that.

I specialise in helping tourism businesses keep their ticket and booking confirmations out of spam and in front of paying customers.

By setting up and verifying a dedicated subdomain (for example, tickets.yourtour.com), I make your confirmations trusted by every major email provider.

The fix

What’s included

1. Deliverability Audit

    • Test your current booking and confirmation emails
    • Review domain setup, authentication, and sending reputation
    • Identify the technical reasons your messages land in spam

2. Subdomain Setup and Authentication

    • Create and verify a subdomain for your booking emails
    • Configure SPF, DKIM, and DMARC correctly
    • Connect your booking platform or WordPress site to a trusted transactional mail service (Postmark, SendGrid, or SES)

3. End-to-End Testing

    • Confirm delivery to Gmail, Outlook, Apple Mail, and others
    • Provide a before-and-after spam score report
    • Ensure all booking and payment confirmations reach the inbox

4. (Optional) Training and Documentation

    • 10-minute video walkthrough of your new setup
    • Simple test checklist your team can use anytime

Results You Can Expect

✅ Confirmations and receipts delivered reliably
✅ Fewer “I didn’t get my ticket” calls
✅ Better reviews and smoother customer experiences
✅ Confidence that your systems are professionally configured

Pricing

Package Inclusions Investment
Audit + Fix Audit, setup, verification, testing AUD $1,200
Full Implementation + Training Everything above + staff walkthrough & 30-day monitoring AUD $2,400

Who it’s for

  • Tour operators using platforms like Rezdy, FareHarbor, Bokun, WooCommerce, or custom WordPress setups
  • Attractions, museums, galleries, and adventure companies that rely on email confirmations to run smoothly
  • Salons, spas and clinics who issue appointment confirmations and reminders through a third party booking platform

Why work with me?

I’ve spent years running a WordPress hosting and SEO business — I know exactly how email systems, DNS, and online booking tools fit together.

I bridge the gap between the technical and the practical: making sure your guests actually get their tickets.

Let’s fix it

Book a quick, no-cost deliverability check.
If your confirmation emails fail the test, I’ll show you exactly how to fix it — or handle it for you.

[Schedule Your Free Email Audit]